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Federal Safety Agency Investigating Waymo's Autonomous Taxis

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A white driverless vehicle drives on a city street.
A Waymo vehicle drives through downtown San Francisco on Nov. 2, 2023. (Beth LaBerge/KQED)

The U.S. government’s highway safety agency has opened another investigation of automated driving systems, this time into crashes involving Waymo’s self-driving vehicles.

The National Highway Traffic Safety Administration posted documents detailing the probe on its website early Tuesday after receiving 22 reports of Waymo vehicles either crashing or doing something that may have violated traffic laws.

In the past month, the agency has opened at least four investigations of vehicles that can either drive themselves or take on at least some driving functions, as it appears to be getting more aggressive in regulating the devices.

In the probe of Waymo, which was once Google’s self-driving vehicle unit, the agency said it has reports of 17 crashes and five other reports of possible traffic law violations. No injuries were reported.

In the crashes, the Waymo vehicles hit stationary objects such as gates, chains or parked vehicles. Some of the incidents happened shortly after the Waymo driving system behaved unexpectedly near traffic control devices, according to the documents.

Waymo said in a statement that the NHTSA plays an important role in road safety and that it will continue working with the agency “as part of our mission to become the world’s most trusted driver.”

The company said it makes over 50,000 weekly trips with riders in challenging environments. “We are proud of our performance and safety record over tens of millions of autonomous miles driven, as well as our demonstrated commitment to safety transparency,” the statement said.

Waymo, based in Mountain View, has been operating around the clock throughout San Francisco since last summer under permits issued by the California Public Utilities Commission and Department of Motor Vehicles. The DMV has permitted the company to operate in 22 Peninsula and Silicon Valley cities and throughout Los Angeles and bordering communities.

Michael Brooks, executive director of the nonprofit Center for Auto Safety, said NHTSA’s more aggressive actions show that autonomous vehicles may not be ready for public roads yet.

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The agency’s only enforcement power on autonomous vehicles, at present, is to open investigations and seek recalls, which it is doing, Brooks said. NHTSA has been criticized in the past for being slow to regulate Tesla and other companies that offer automated driving systems, but Brooks said things appear to have changed.

“Ultimately, I think it’s a good thing here that they’re taking these steps, trying to figure out why these vehicles are acting the way they are,” Brooks said.

NHTSA said it would investigate the 22 incidents involving Waymo’s fifth-generation driving system plus similar scenarios “to more closely assess any commonalities in these incidents.”

The agency said it understands that Waymo’s automated driving system was engaged throughout each incident, or in some cases involving a test vehicle, a human driver disengaged the system just before an accident happened.

The probe will evaluate the system’s performance in detecting and responding to traffic control devices and in avoiding crashes with stationary and semi-stationary objects and vehicles, the documents said.

Since late April, NHTSA has opened investigations into collisions involving self-driving vehicles run by Amazon-owned Zoox, as well as partially automated driver-assist systems offered by Tesla and Ford.

In 2021, the agency ordered all companies with self-driving vehicles or partially automated systems to report all crashes to the government. The probes rely heavily on data reported by the automakers under that order.

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NHTSA is also investigating General Motors’ Cruise autonomous vehicle unit after receiving reports that the vehicles may not have used proper caution around pedestrians. The DMV and CPUC suspended Cruise’s operating permits last October after an incident in downtown San Francisco in which one of the company’s vehicles struck and dragged a pedestrian.

In the Ford investigation, the agency is looking into two nighttime crashes on freeways that killed three people.

NHTSA has also questioned whether a recall of Tesla’s Autopilot driver-assist system last year was effective enough to ensure human drivers were paying attention. NHTSA said it ultimately found 467 crashes involving Autopilot, resulting in 54 injuries and 14 deaths.

The agency also pressured Tesla to recall its “Full Self Driving” system last year because it can misbehave around intersections and doesn’t always follow speed limits.

Despite their names, neither Tesla’s Autopilot nor its “Full Self Driving” systems can drive vehicles themselves, and the company said human drivers must be ready to intervene at all times.

In addition, NHTSA has moved to set performance standards for automatic emergency braking systems, requiring them to brake quickly to avoid pedestrians and other vehicles.

The standards come after other investigations involving automatic braking systems from Tesla, Honda and Fisker because they can brake for no reason, increasing the risk of a crash.

In a 2022 interview, then-NHTSA Administrator Steven Cliff said the agency would step up scrutiny of automated vehicles, and the agency has recently taken more action. NHTSA has been without a Senate-confirmed administrator since Cliff left for the California Air Resources Board in August 2022.

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