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Beware of Rising Fake Job Listings and Learn How to Protect Yourself

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Experts say reporting a scam to the relevant job board, local law enforcement and the Federal Trade Commission is always a good idea. (Fabio Camandona/Getty Images)

What does a job scam look like?

When illustrator Lillian Ansell was just out of college in 2019, she spotted an ad for freelance work on the websites Indeed and Glassdoor purporting to be from King Arthur Baking Company in Vermont. It seemed like a dream gig. “I reached out. I sent my resume over. They sent me an email back. ‘We’d love to do an interview with you.’”

Red flag #1: Instead of a live interview on the phone, zoom or in person, Ansell was interviewed over text. “‘We do all our interviews over Google Chat,’” Ansell said the “hiring manager” told her.

Red flag #2: Ansell was excited when the fraudster said King Arthur wanted her to start ASAP, and she wasn’t thrown off when told the company would front her money to purchase work-from-home equipment.

Red flag #3: The “hiring manager” then sent Ansell a check for $1,500 to purchase equipment from what looked like another legitimate company.

Red flag #4: Presuming the check would clear, she dutifully sent out postal money orders using the debit card tied to her account, which her parents cosigned.

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The fraudster then sent a second check, and Ansell tried to send a second batch of postal money orders, but a savvy FedEx employee put a stop to it. When all was said and done, Ansell — well, really, her parents — were out about $1,500.

Thinking back on her experience several years ago now, Ansell said, “I definitely have become less trusting of online sources for jobs.” She is shopping for an agent now in New York. Her parents say they are excited about that. They figure experienced human agents are much safer go-betweens with potential employers than online platforms.

Job scams are on the rise 

The Identity Theft Resource Center released a report this week that found a 118% increase in job scams in 2023. That is to say, the ITRC received 492 calls from job scam victims in 2023, compared to 226 in 2022. The nonprofit walks victims through the process of determining what, exactly, has been compromised, then helps craft a customized recovery plan.

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“The vulnerable population when it comes to job scams are people who simply aren’t familiar with the process,” said Eva Velasquez, who heads the center. That could be young people like Ansell just starting out. Or new immigrants. Or stay-at-home parents returning to the job market after a few years.

“The bottom line is they’re going to give you money and then ask for a refund in some manner. And that’s where I always tell people, ‘Don’t even engage,’” Velasquez said. She added that a request for money — or sensitive personal data — are common signs you’re dealing with a fraudster, but we often miss those because the scam artist confuses us with a false sense of urgency.

“Phone a friend. Take five and phone a friend. Asking someone else kind of takes you out of that emotional state. And helps you to see things in a more factual, logical state,” Velasquez said.

What the online job boards say

While the onus is primarily on the job hunter to steer clear of scams, the top online job boards all told KQED fake job posts are against their company rules. Perhaps more helpfully, most have processes in place to identify and remove fake listings.

  • Indeed: “Indeed removes tens of millions of job listings each month that do not meet our quality guidelines.” Additionally, a spokesperson wrote, “We encourage all job seekers to review our Guidelines for a Safe Job Search.
  • Glassdoor: “Like all content posted on Glassdoor, job listings are actively monitored to ensure they meet our rigorous guidelines. We encourage users who suspect they have been a victim of fraud to flag the content to Glassdoor and, if necessary, to their local authorities as well.”
  • LinkedIn: “We’ve evolved our defenses by investing in technologies such as advanced network algorithms that detect communities of fake accounts through similarities in their content and behavior, computer vision and natural language processing algorithms for detecting AI-generated elements in fake profiles, anomaly detection of risky behaviors, and deep learning models for detecting sequences of activity that are associated with abusive automation.” Additionally, the platform has added a verification badge to job postings as well as job seeker and recruiter profiles.
  • ZipRecruiter: “We take steps to educate job seekers about how to spot suspicious activity and encourage reporting of all such activity to us so we can investigate and take prompt remedial action.”

What if you do get scammed?

Experts say it’s always a good idea to report a scam to the relevant job board, local law enforcement, and the Federal Trade Commission, even though few scam artists are prosecuted at any level of law enforcement.

Experts also say the money — often sent voluntarily by the victim in postal money orders, gift cards, or cryptocurrency — is typically impossible to recover.

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