Apple to Pay $95 Million to Settle Lawsuit Accusing Siri of Eavesdropping

This story was updated at 12:45 p.m.

Apple has agreed to pay $95 million to settle a lawsuit accusing the privacy-minded company of deploying its virtual assistant Siri to eavesdrop on people using its iPhone and other trendy devices.

The proposed settlement, filed Tuesday in an Oakland federal court, would resolve a five-year-old lawsuit revolving around allegations that Apple surreptitiously activated Siri to record conversations through iPhones and other devices equipped with the virtual assistant for more than a decade.

The Wood Law Firm, which specializes in class-action lawsuits, filed the complaint against Apple in August 2019, shortly after the issue was unearthed by The Guardian newspaper.

The alleged recordings occurred even when people didn’t seek to activate the virtual assistant with the trigger words, “Hey, Siri.” Some of the recorded conversations were then shared with advertisers in an attempt to sell their products to consumers more likely to be interested in the goods and services, the lawsuit asserted.

The allegations about a snoopy Siri contradicted Apple’s long-running commitment to protect the privacy of its customers — a crusade that CEO Tim Cook has often framed as a fight to preserve “a fundamental human right.”

If the allegations were true, Apple may have violated federal wiretapping laws and other statutes designed to protect people’s privacy. But Apple adamantly denied any wrongdoing and maintained that it would have been cleared of any misconduct had the case gone to trial. Lawyers representing the consumers asserted that Apple’s misbehavior was so egregious that the company could have been liable for $1.5 billion in damages if it lost the case.

Although Apple hasn’t explained the reasons for making the settlement, major companies often decide it makes more sense to resolve class-action cases rather than to continue to run up legal costs and risk the chance of potentially bad publicity. The lawsuit also targeted one of Apple’s core values framing privacy as a “fundamental human right.”

The settlement still must be approved by U.S. District Judge Jeffrey White. Lawyers in the case have proposed scheduling a Feb. 14 court hearing in Oakland to review the terms.

If the settlement is approved, tens of millions of consumers who owned iPhones and other Apple devices from Sept. 17, 2014, through the end of last year could file claims. Each consumer could receive up to $20 per Siri-equipped device covered by the settlement, although the payment could be reduced or increased, depending on the volume of claims. Only 3% to 5% of eligible consumers are expected to file claims, according to estimates in court documents.

Eligible consumers will be limited to seeking compensation on a maximum of five devices.

The settlement represents a sliver of the $705 billion in profits that Apple has pocketed since September 2014.

The attorneys who filed the lawsuit may seek up to $29.6 million from the settlement fund to cover their fees and other expenses, according to court documents.

A case similar to the one filed against Siri is still active in a San Jose federal court against Google and the virtual assistant in its Android software, which has been widely used in smartphones for years.

How do I disable Siri?

You can turn Apple’s virtual assistant off by following these simple steps:

1. Navigate to Settings Siri & Search.

2. Toggle off Listen for ‘Hey Siri’ and press the Side button for Siri.

3. Tap Turn Off Siri when a pop-up window appears.

You can also disable individual apps’ access to your iPhone’s mic by doing the following: Navigate to Settings (select the app) then toggle off Microphone.