Encrypted messaging services and other available features on Roblox and Discord allow predators to easily identify, contact and groom children, Walsh said. The companies receive thousands of complaints from parents and users every year, but that information isn’t shared publicly, and parents are thus led to believe that their children will be safe while playing, she added.
According to Walsh, attorneys on the case are also preparing a class action lawsuit against Roblox and have been in communication with other victims and parents who are demanding refunds. Many of these users have spent thousands of dollars on the video game, Walsh said.
“There are thousands of kids who’ve already been hurt,” Walsh said. “There are thousands of more kids who are at risk, and Roblox and Discord know exactly what’s happening on their platforms. They have the resources to protect children, but they’re prioritizing financial gain over the safety of our kids.”
The lawsuit is demanding that the companies provide the 13-year-old boy with financial compensation for the harm that’s been done to him by Romero.
A spokesperson for Roblox said the company cannot comment on ongoing litigation but that it “takes the safety of its community very seriously” and is introducing new safety measures. Discord did not respond to a request for comment.
It is not the first time that Roblox and Discord have faced legal action for their alleged negligence in protecting young users. The companies were sued in San Francisco County Superior Court by the Social Media Victims Law Center in 2022 after a young girl was sexually exploited by adult users who contacted her through the platforms’ direct messaging services.
Roblox has also faced public backlash for allowing users to engage in sexually explicit activity with little oversight. Children who are exposed to these games suffer from real psychological trauma, according to last week’s lawsuit.
The video game company introduced new safety measures to its platform last year, giving parents more control over what their children do on the apps and restricting direct messaging features for young users. According to the lawsuit, however, these changes are still not enough.